Choose Eastern Account System for our reputation as a premier and time-tested delinquent account collection agency for the telecommunications, utilities, and monitored home security industries.
You will find that our custom pre-collection call center programs, along with our tailored customer retention plan, may even prevent some of your potentially delinquent accounts. When it’s time to collect those overdue bills, our friendly, US-based representatives can help. Our representatives are highly trained and fully certified by ACA (Association of Credit and Collection Professionals). Our industry expertise, sophisticated technology tools, Omni-channel communication modes and proven collection techniques will convert your uncollected accounts into bottom-line revenue rapidly and cost effectively. Our eCenter payment platform can be closely integrated into your financial system to deliver a seamless customer experience, and instant results for you.
By providing superior liquidation results, rapid problem resolution and outstanding client retention, Eastern Account System delivers results.